Supported platforms
| Platform | Status |
|---|---|
| Meta (Facebook & Instagram) | Supported |
| TikTok | Supported |
| Snapchat | Supported |
- Meta
- TikTok
- Snapchat
What you need
- A Meta Business account
- Admin access to the ad account (or Business Manager) you want to connect
What we fetch after you connect
- Ad accounts — So you can choose which account to use when creating or publishing campaigns
- Pages — So you can run ads linked to your Facebook Pages
- Instagram profiles — So you can run ads on Instagram
- Pixels — So you can optimize for conversions and track events
- Mobile apps — So you can run app install or app engagement campaigns
- Custom conversions — So you can use your existing conversion setup
What if I don’t have admin access?
What if I don’t have admin access?
You need at least Ad Account Admin or Business Manager access. Ask your team admin to grant you access or to connect the account for the team.
Can I connect more than one Meta account?
Can I connect more than one Meta account?
Yes. Connect each account once; they’ll all appear when you manage Meta. Choose the account you want when you create or publish a campaign.
I need more Pages / Pixels / Instagram. What do I do?
I need more Pages / Pixels / Instagram. What do I do?
Open Integrations → click Manage next to Meta → use the tabs (Ad Accounts, Pages, Instagram, Pixels, etc.) to see what’s available. Turn on any asset you want Whathead to use. If something is missing, check that it’s available in your Meta Business Manager and that your connection has the right permissions, then use Refresh in the drawer to pull the latest list.
What permissions does Whathead need?
What permissions does Whathead need?
Whathead needs permission to manage your ad campaigns, read your ad account and assets (Pages, Pixels, etc.), and publish ads on your behalf. We only request the minimum needed for those tasks.
Managing your connections
After you connect, each platform shows as Connected and you’ll see counts for the assets we’ve pulled (e.g. Ad Accounts, Pixels). Click Manage to open the asset drawer: you can see and choose which ad accounts, pages, pixels, and other assets Whathead is allowed to use. Use Refresh to fetch the latest list from the platform.Reconnecting an account
If your connection expires or you need to reconnect, open Integrations, find the platform, and use the reconnect option (or disconnect and connect again). You’ll sign in with the platform and approve permissions again. Once done, your account is linked and ready to use.Campaign Builder
Create and publish campaigns with your connected accounts.
Publishing
How publishing uses your connected accounts.